How to modify domain contact information for a domain name and IRTP |...
Source HostingJournalist.com | The Internet Corporation for Assigned Names and Numbers (ICANN) is a non- profit organization that coordinates and maintains the procedures of various databases related...
View ArticleHow to create a contact id under customer control panel | ResellerClub
Source HostingJournalist.com | Each domain registered must include contact details. These contact details are entered into a WHOIS database so that the domain owner can be contacted if necessary for...
View ArticleTransforming customer contact at Liberty Global
Source HostingJournalist.com | Learn how Liberty Global is using Cisco Contact Center Solutions to transform their Customer Contact Experience. To find out more, explore http://cs.co/nr0625b. Duration:...
View ArticleHow Dialogflow Enterprise Edition Can Transform the Enterprise Contact Center...
Source HostingJournalist.com | How many times have you repeatedly dialed 0 or shouted “representative” when faced with a poor IVR experience? Automated phone agents and chatbots have been reviled by...
View ArticleAI Powered Contact Center Analytics (Cloud Next ’18)
Source HostingJournalist.com | In this session, we’ll pull back the curtain on how Google AI is used to help discover topics in the sea of historical calls coming to a contact center. Duration:...
View ArticleCisco Collaboration Services: Contact Center
Source HostingJournalist.com | Contact centers are revolutionizing customer experience. Find out how to automate workflows and make customer requests easy to handle: http://cs.co/6058Ekxmo Duration:...
View ArticleCisco Contact Center – watch Cisco Answers in action
Source HostingJournalist.com | Demonstration of Cisco Answers contextual intelligence Learn more http://cs.co/6009EqFWJ Duration: 1:4 Publisher: Cisco You can watch this video also at the source. The...
View ArticleCisco Contact Center Summit 2019
Source HostingJournalist.com | The 10th annual Cisco Contact Center Summit from Miami brings together over 1000 peers and experts from the Cisco Contact Center and Collaboration ecosystems. Duration:...
View ArticleCognitive Collaboration Comes to the Contact Center
Source HostingJournalist.com | Amy Chang, Senior Vice President and General Manager Collaboration Technology Group, Omar Tawakol CEO Voicea, and Vinod Muthukrishnan, CEO and Co-founder CloudCherry,...
View ArticleThe Webex Contact Center Advantage
Source HostingJournalist.com | This session highlights the key new capabilities of native-cloud Webex Contact Center, and how its open platform and flexible cloud architecture allows customers to...
View ArticleCollaboration Solutions Video – Day in Life Contact Center
Source HostingJournalist.com | Solution video showcasing collaboration portfolio with the story line of a contact center team Duration: 2:11 Publisher: Cisco You can watch this video also at the...
View ArticleAI Powered Contact Center Analytics (Cloud Next '18)
In this session, we’ll pull back the curtain on how Google AI is used to help discover topics in the sea of historical calls coming to a contact center. Topic extraction from call and chat logs tends...
View ArticleWebinar: Introducing Cisco Webex Contact Center Enterprise
Subscribe to Cisco’s YouTube channel: http://cs.co/Subscribe. Duration: 00:00:00 Publisher: Cisco You can watch this video also at the source. The original source for this post is "Webinar: Introducing...
View ArticleJabber- Troubleshoot Contact Resolution Issues
This video demonstrates how to troubleshoot Contact Resolution issues in Jabber for Windows. Tags: jabber,contact,search,resolution,ldap Duration: 00:06:40 Publisher: Cisco You can watch this video...
View ArticleCisco Integrates with Google Contact Center AI
Learn how the Intelligent agent assistant feature that Cisco developed in conjunction with Google AI helps resolve customer issues effectively, and how AI/ML driven functionality is incorporated into...
View ArticleBuilding Contact Center AI Solutions with Quantiphi – Stack Chat
In this episode of Stack Chat, Lorin Price speaks with Taylor Cyr – Practice Lead for Public Sector and Higher Education at Quantiphi – about how they help companies, governments, and universities...
View ArticleSherweb chats with Pro Contact
We recently took some time to sit down with JP from Pro Contact to talk about the recent COVID-19 situation and how the shift to remote work affected their … Duration: Publisher: SherWeb You can watch...
View ArticleHow Madison Technologies is Using the Cloud to Modernize Contact Tracing
In the midst of the COVID-19 pandemic, Madison Technologies in Kuala Lumpur decided that they would help local healthcare officials by applying their … Duration: Publisher: DigitalOcean You can watch...
View ArticleGenesys and Google Contact Center AI:The Partnership
Google Cloud’s Contact Center AI and Genesys have partnered so you can now deliver world-class customer experiences that blend AI and Google Cloud voice interaction technologies with Genesys call...
View ArticleHow does Contact Center AI Work? (extended version)
Looking to improve the customer experience? In this video, we’re going into a deeper dive of Google Cloud’s Contact Center AI technology and how it works! Check it out to get all the details about the...
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